Privacy policy
Welcome to CoupleGift.us. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and tracking information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send marketing communications (only where permitted by law)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure advertising performance
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing service providers
- Legal authorities when required by law
These third parties only receive information necessary to perform their services.
5. Payment Security
All payments are processed through secure third-party payment providers. We do not store complete credit card or payment information on our servers.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, including the European Union, United Kingdom, and other jurisdictions, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain processing activities
- Request data portability
- Withdraw consent where applicable
To exercise these rights, contact us at Support@couplegift.us.
8. GDPR Rights for European Customers
If you are located in the European Economic Area (EEA), we process your information under applicable legal bases including:
- Contract performance
- Legal obligations
- Legitimate business interests
- Your consent where required
European customers may lodge a complaint with their local data protection authority if they believe their rights have been violated.
9. Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
10. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
However, no method of internet transmission or electronic storage is completely secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
CoupleGift
Email: Support@couplegift.us
Website: www.couplegift.us
By using our website, you consent to the practices described in this Privacy Policy